FAQs

Frequently Asked Questions

What is the 150.00 personal chef deposit for?

The 150.00 deposit is for grocery expenses.

 

What happens if you do not use all of the $150.00 on groceries?

If there is a remainder balance of grocery funds it will be subtracted from your overall service balance.

 

Is there a minimum amount of meals that can be ordered for meal prep services?

Yes, there is a minimum of 3 meals that can be ordered.

 

Do you accommodate specific diets and allergies?

We accommodate a variety of dietary preferences within our menu. Not finding what you want? Check back weekly as we do change our menu every week.

 

What is the deadline for placing orders for meal prep?

The deadline for placing orders is Friday by noon.

 

What days will deliveries be made?

Deliveries are made on Monday and Wednesday between the hours of 8am to 8pm.

 

Do I have to be at home or at drop-off location when meals are delivered?

No you do not have to be home or at drop-off location. Meals will be packaged in an ice pack insulated bag that will be patiently waiting for you. We would advise to not leave food out longer than 2 hours. When you get home place meals directly in refrigerator.

 

When are new menus posted?

New menus are posted every Monday for the week.

 

How much advance notice do you need to book an event?

2 weeks before service date.

 

How do I book a corporate professional or informal cooking classes?

Contact us through the booking form on our contact page and we will reach out to you to gather more information.

 

Other Questions:

email us at info@thelostspoon.com